SNK Road Ranger
A Call Center CRM System That Connects Accident Incident To Call Centre
What is Road Ranger?
SNK Road Ranger is a powerful Call Center CRM system that bridges every element of the motor claims ecosystem — from roadside assistance to final claims settlement. Designed to enhance efficiency, transparency, and communication, it connects drivers, insurers, workshops, and tow truck operators through a single integrated platform.
At the core of the system is real-time coordination between the SNKMDR call center, MyMotorPal mobile app, and AllClaims BI. Whether a customer reaches out via mobile app, phone call, SMS, or WhatsApp, Road Ranger ensures every incident is captured, tracked, and resolved efficiently — providing a unified experience for all parties involved.
Key Features in Road Ranger
The all-in-one CRM solution that keeps the motor claims ecosystem moving.
Multi-Channel Connectivity
Seamlessly connects to customers through multiple channels — including the MyMotorPal app, phone, web app, SMS, and WhatsApp — ensuring instant accessibility and support.
Live Tow Truck Tracking
Integrated GPS tracking allows call center agents to locate and dispatch the nearest available tow truck in real time, reducing response times and improving customer satisfaction.
Full Ecosystem Integration
Links the call center with insurers, workshops, and the AllClaims BI system — ensuring that every accident record flows automatically from initial report to claim resolution.
Centralized Job Allocation
Provides a unified platform for managing towing, repair, and claims tasks, with smart job distribution based on proximity, workload, and service availability.
Insurer Collaboration Platform
Designed for insurer integration — enabling companies without the MyMotorPal app to utilize the same CRM and communication channels for seamless claim management.
Industry-Driven, Connected Infrastructure
Built as a centralized, industry-supported solution that benefits both customers and insurers by improving transparency, reducing duplication, and enhancing service reliability.
See It In Action
Watch how our solution transforms your workflow in just minutes
Experience the Power of Road Ranger
Transform how your organization manages motor claims and roadside incidents with SNK Road Ranger.
Contact Us For A Free Demo